Shipping & Returns Policy

We ship seeds via Canada Post within Canada for $6 to $8 depending on weight, United States for $12, and Internationally for $20*. Live plants and large bulbs can only be shipped within Canada.

Any shipping overages will be refunded.

Shipping in Canada 

We ship seeds in Canada via regular letter mail, which is an untracked service, and usually takes 1-2 weeks to arrive once we fulfill your order. Larger bulbs and plants are sent via tracked flat rate box.

Shipping to the US

We ship all US orders via regular letter mail, which is an untracked service, and usually takes 1-2 weeks to arrive.

In our experience shipping seeds over several years, most small orders will make it across the border without issues, but occasionally they will be held at US Customs. 

It is the buyer's responsibility to ensure that seeds or bulbils are allowed to be sent to your region. We are not able to replace packages that are confiscated or destroyed by customs in your country. 

Shipping Internationally

International orders are usually shipped via untracked packet. The package will list the contents as "Garden Seeds". It is your responsibility to ensure you have the required import permit. Cicada Seeds will not be responsible for any orders held of confiscated by customs.

International shipping countries include: Australia, Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom. Sometimes Canada Post will not allow us to ship to certain countries due to wars or natural disasters, see this page for delivery service alerts: https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/service-alerts.page

Please reach out if your country is not on this list, email us and we will try to arrange an alternate shipping option. 

If you have any issues with your order, please contact us within 60 days and we will do our best to make it right.

*Shipping fees listed here are in Canadian dollars.